Air France-KLM-Martinair Cargo Inks Accenture Software Partnership

KLM Accenture

The new solution automates capacity checks, reduces manual intervention by revenue managers, and provides better insight into space availability

Air France-KLM-Martinair Cargo in partnership with Accenture has implemented its Accenture Air Cargo Reservations software, which is part of the Accenture Freight & Logistics (AFLS) suite. AFLS supports optimising freight capacity over the entire network, offering customers complete solutions and booking efficiency.

The platform will help create a single view of booking options across Air France-KLM-Martinair Cargo and its partner networks. Used for flight profiling tasks as well as allocation management, entry conditions, and restrictions, it enhances booking efficiency and revenue management execution to up customer satisfaction and profitability.

“With Accenture’s software, we improve our capability to offer fast and complete solutions to our customers. After extensive preparations and testing, we are pleased to announce that we can book all options in our joint network through one system,” said Wijnand de Groot, VP Customer Service of Air France-KLM-Martinair Cargo.

The said AFLS solution automates capacity checks, reduces manual intervention by revenue managers, and provides better insight into space availability. The offering thereby renders the air cargo reservations process quicker and more efficient for all parties involved.

“One seamless system provides an overall view of the network and booking options, helps increase efficiency and revenue management execution, and ultimately, raises customer satisfaction and profitability,” said Ganesh Vaideeswaran, Managing Director of Accenture Freight and Logistics Software.