customer service Archives | World Branding Forum

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Starbucks continues expansion in partnership with Uber Eats to address US$24 billion/£19.2 billion US online food delivery category Starbucks Coffee Company announced plans to make...

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Campaigns Featured News

T-Mobile Introduces Its Team of Experts with Real People, Not Robots

Olivia Pearce

August 16, 2018

T-Mobile gives customers rock star status with a Team of Experts dedicated just for them. No bots. No bouncing. No BS. Real customer service takes...

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Industry Marketing

Cognifide Wins First Ever VOCalis Customer Satisfaction Award

Anisha Kapoor

January 25, 2018

Working with some of the world's leading businesses, Cognifide works to deliver exceptional customer experience Digital Clarity Group (DCG), the US based research and advisory...