LG Explores Commercial Opportunities with Expanding Robot Portfolio

New ‘CLOi’ Robots to Play Key Role in Advancing LG’s AI Excellence

Following the introduction of its commercial robots in 2017, LG Electronics continues to push the envelope with the unveiling of three new work robots at CES 2018, which opens 9 January in Las Vegas. The new concepts, specifically developed for commercial use at hotels, airports, and supermarkets, reflect the brand‘s commitment to expanding its position as the leader in the development of products utilising artificial intelligence (AI) through deep learning.

Under the brand’s new “CLOi” robot brand, the CLOi serving robot, CLOi porter robot and CLOi shopping cart robot follow in the footsteps of the CLOi airport guide robot and the CLOi airport cleaning robot. The airport robots are already deployed in a trial at South Korea’s Incheon International Airport, and they will take on the thousands of visitors that travel through Seoul on their way to Pyeongchang. Also part of the expanding CLOi family are the CLOi lawn mowing robot and the affable CLOi hub robot, which recently participated in a trial at one of Korea’s largest financial institutions by providing information and servicing customers at the bank’s branches.

LG Welcomes Three New Robots to the CLOi Family

The CLOi serving robot will deliver food and beverage to guests of hotels and visitors to airport lounges quickly and efficiently. With a built-in sliding tray, consumers will experience intuitive interaction with the robot fleet. When the delivery is confirmed, the serving robot will make it way back to the kitchen independently.
The CLOi porter robot will help minimise inconvenience for travelers by reducing slow service and long wait times. This robot can also facilitate express check-in and check-out service by handling payment and delivering luggage to a waiting vehicle in a fraction of the time.
The CLOi shopping cart robot includes a barcode reader that customers can use to scan items and view product prices as they’re placed within the robot’s bin. The robot’s “face” will also display all items on the shopping list and through a smartphone app will guide the consumer through the store via the most efficient route.

The brand’s CLOi robots are being developed in parallel with LG ThinQ, the company’s AI brand for consumer electronics and home appliances. Both CLOi and ThinQ are designed to take advantage of LG’s DeepThinQ deep learning technology, delivering both emotional interaction and innovative convenience.

“As an important part of our future growth engine, LG is committed to expanding its portfolio of robots that can deliver real convenience and innovation in our customers’ lives. We will continue to develop a wide range of products across commercial and home robots while seeking new opportunities to contribute to the advancement of the robotics industry,” said Ryu Hye-jung, head of the smart solution business division for LG’s Home Appliance & Air Solutions Company.