Xerox’s New Brand Strategy Focuses on Helping Businesses & Governments Achieve Better Result

Work has changed; it’s frenetic, process-laden and regulation-heavy. But improving the work itself is within reach.

Xerox has launched a brand strategy that declares, “Work Can Work Better.” This new brand platform describes what is possible when business solutions are designed around both new technology and human insights.

“The business environment is complicated and noisy,” said Ursula Burns, Xerox chairman and chief executive officer. “Our customers look to us to simplify their business processes and develop solutions that improve their operations and performance.”

Xerox’s new brand strategy takes a human-centric view of the benefits made possible when “work works better” and is supported with new advertising and digital campaigns.

The advertising effort is initially led by two 30-second television spots describing how Xerox works behind the scenes to manage business processes and improve how work gets done. Four subsequent spots dive deeper into specific industry issues and the company’s perspective on customer care, human resources, healthcare and transportation.

“The technology choices available to address business problems continue to expand. Clients need practical solutions that address the way people, business processes and technology intersect for real business outcomes.” said John Kennedy, Xerox vice president and chief marketing officer.

Other media will include six print ads, the first of which will debut this Sunday at the US Open tennis tournament. The print ads will also appear in airports and in digital advertising.

Xerox also redesigned Xerox.com to be content and social driven, enabling engagement from any device. It includes shareable stories that highlight Xerox clients and their industries in a personalized and user-centric way.

The advertising campaign will launch in the U.S., followed shortly thereafter by the U.K., with a phased global rollout of the new Xerox.com experience.